Kroll, 61, told me that he was on a walk at the time, rushed to punch the No. 1 but ultimately fumbled making the return call immediately because he was wearing gloves and hit the wrong numbers a few times too many on his iPhone. The recording advised him that he needed to press 1 now if he did not make those purchases to connect with an Amazon representative.įortunately, being flustered worked this time in the consumer's favor. Yet, he was expecting a delivery and thought maybe, this was the call. Kroll, a retired police sergeant from the city of Westland, usually doesn't even pick up his cellphone if he doesn't recognize the number. I hung up, knowing that scammers will try to capture login information, and might even ask for access to my computer.īut really who isn't worried when they think their card or computer has been compromised? One automated call that I received this week told me that my Apple iCloud account had been compromised and I shouldn't use it to buy online until I fixed the problem. If you're busy and overstressed already, you're not always playing at the top of your game. The holiday season leaves many families juggling so many errands and odd jobs that some consumers end up being more vulnerable to a scam call.
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